Billback

Cost Recovery and Management Solution for Professional Services Firms

• Comprehensive solution that tightly integrates with Elite
• Captures and manages expense data related to copiers, fax machines, printers, telephones, mobile phones and more
• Maximizes cost recovery for client service expenses
• Optimizes return on investment in office technology
• Reduces administrative overhead and increases visibility into operational costs

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Capture, Control and Recover Ancillary Client Service Expenses

Elite Billback is a powerful new cost recovery and management solution that seamlessly captures and manages day-to-day operational costs associated with providing client service, such as photocopy, fax, network printing, telephone and mobile phone expenses. In addition, this flexible solution can aid in the reconciliation and recovery of miscellaneous costs including corporate credit card, office supplies, online research services, postage and delivery charges, travel expenses, etc. As the first cost recovery system that is fully integrated with Elite’s financial and practice management solutions, Billback makes the control, management and recovery of client service-related expenses a simple and routine part of a firm’s daily workflow.

Elite Billback Highlights

• Tight integration with Elite solutions provides real-time availability to account codes as they are created within Elite and enables browser-based operation from within Elite WebView.
• Separate modules dedicated to the management of individual expense categories offer maximum flexibility for clients.
• Includes software and hardware necessary for the capture, management and recovery of costs associated with providing client services.
• New-generation color LCD Copier & Fax Control Terminals feature intuitive touch screen capabilities and a browser-like user interface.
• Supports a variety document management solutions, including Elite Encompass; Hummingbird’s DOCS Open, PowerDOCS and DM5; iManage; WORLDOX; Novell GroupWise; and others.
• Integrated and customizable business rules enable firms to improve cost management efforts and implement approval processing for high-value expenses.
• Comprehensive reporting capabilities increase the firm’s visibility into daily operational costs; reports can easily be configured and sent automatically to interested recipients.
• Advanced system management capabilities deliver centralized system control and minimize system administration overhead.